Technical Support Associate at IBM India Pvt Limited

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Company Name

IBM India Pvt Limited

Location

Hyderabad, Telangana, India

Job Type

Permanent

Min Experience

0 Yr

Max Experience

1 Yr

Educational Qualification: Bachelor's Degree/ Diploma ( 15 Years + education )

Type of Industry: IT-Software Services

Area of Functionality : Application Programming

Required Candidates Skills:
Bachelor's Degree
Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent

Responsibility:
Shifts will be 24x7 in nature and can vary depending on geographies supported
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

How to Apply:

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About Company

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

posted Dec 23, 2015 by anonymous

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Technical Support Associate

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Required Candidate Skills :

Any Graduates, diploma.
Should have good oral communication skills.
Basic Knowledge in ISP (Internet Service Provider)
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Flexible to working in night shifts.
Can join immediately.

Interview Rounds

JAM Round
Voice & Accent
Technical Round