Education: Bachelor's Degree
Experience: 0-2 years
Job Description
· Excellent written & oral Communication skills in English.
· Ability to work independently and within a team with a changing environment.
· Strong Interpersonal and organizational skills.
· Willing to work on complete weekend shifts. (Comp Off will be provided on week days)
· Willing to work on early morning shifts and night shifts if required for the team.
· Positive attitude towards work.
Job Requirements
· Provide functional support for EAI / B2B business critical applications , with best possible quality of service.
· Solving Support incidents , maintaining delivery SLA's and effective communication with trading partners , Users.
· Understanding user requirements, error troubleshooting , fixing their issues and Bug identification
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