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Bugzilla: How to setup email_in.pl on windows for email integration

+2 votes
733 views

Does someone know how to setup the email_in.pl on a windows machine? I have only come across instructions for a Linux box which require you to use procmail. I haven't been able to find a procmail equivalent for windows.

Please suggest steps on could take to set this up on Windows.

posted Aug 25, 2014 by Meenal Mishra

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1 Answer

+1 vote

You don't need procmail, "just" something that works comparable and let's you parse mails to execute email_in.pl. You can use whatever mail server you like on whatever OS Bugzilla supports if you "somehow" get it to execute email_in.pl.

You can even implement completely different approaches like using a mail client which gets your Bugzilla mails regularly, saves them to a directory and use Task scheduler with some kind of script to execute email_in.pl on the saved mails. It completely up to you and your infrastructure, which means of course you need to do the work mostly yourself.

answer Aug 25, 2014 by Dewang Chaudhary
Thanks.

The approach I am investigating is using a client to convert an incoming email to a text file and then passing this file to email_in.pl using a script of some sort. However, this approach would lose attachment data when I convert the email to a text file.

Can you suggest an approach where I won't lose the attachments as I pass to email_in.pl?
commented Aug 26, 2014 by anonymous
Not necessarily, emails only are just textual data, you only need to make sure that your client saves all textual data of an email to the text file and it will contain attachments as well. Just look at the source code of one of your mails with attachments. If your client is not capable of exporting a mail in whole, use another one.
commented Aug 27, 2014 by anonymous
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