Website: www.quinnox.com
Qualification: B.E, B.Tech, M.E, M.Tech, BCA
Experience: Fresher’s
Industry: IT / Software Services
Skills: Basic Technical knowledge (C++, java, Dot net), Logical skills and Problem solving skill, Good Communication skills-verbal and written
Job Description:
Perform monitoring tasks and ensure that the first response to the customer is done as per the time limits defined in the SLA.
Follow agreed processes and guidelines and ensure that the data in the case logging system is kept up to date.