Educational Qualification: B.E,B.Tech,BCA
Functional Area: IT Software - Network Administration, Security
Type of Industry: IT-Software Services
Required Candidate Skills :
Handling support tickets filed by clients.
Understanding and documenting client requirements.
Coordinating with the Software Development Team for resolving client problems.
Must have strong written English communications skills.
Must have basic knowledge of programming.
Must have a technical background in computers / software.
Must have good analytical and problem solving skills.
Must be a good team player, good learner and self starter.
Ability to work independently.