Educational Qualification: B.E,B.Tech,MCA,M.Tech
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Type of Industry: IT-Software Services
Required Candidate Skills :
Should be able to understand the user point of view.
Communicate to the user the reason for performing a task.
Should have the basic knowledge about Outlook.
Should have the basics of Active Directory.
Knowledge of PCs, servers, VPN, Microsoft products related troubleshooting, Active Directory, Wireless connectivity.
Flexibility to work in a 24/7 environment. (Especially NIGHT SHIFTS)
Should possess outstanding Communication Skills