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What is BPS (Business Process Services)? What are the growth opportunities in BPS?

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What is BPS (Business Process Services)? What are the growth opportunities in BPS?
posted Apr 27, 2016 by Ramesh Gowda

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1 Answer

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BPS (Business Process Services) is the Product of a BPO company..
A simple analogy to illustrate it --
Apple (company): iPhone
Paychex (company): Payroll services
BPO company: Business Process services
Some example of services (BPS) offered by BPO's:
1. Back-office support
-- Data processing
-- Chat and E-mail support
-- Transcription
2. Call centers
-- Sales/Telesales/Telemarketing
-- Customer Service
There are other elements and variables involved in between, this should give you an overview.

answer May 20, 2016 by Manikandan J
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