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What is the difference between IVR and Play announcement

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Can someone describe what is IVR and Play announcement. And what is the main difference between these two

posted May 5, 2016 by Nithin Kp

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1 Answer

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AFAIK IVR and announcement have same capabilities (play announcement, record , receive DTMF). The only difference is that an announcement can also generate tone i.e. DTMF Tone.

answer May 6, 2016 by Salil Agrawal
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