top button
Flag Notify
    Connect to us
      Site Registration

Site Registration

Email Issues at Bugzilla

0 votes
1,927 views

I have Bugzilla up and running on a Linux Red Hat system and it seems to be working great. I need now to get email working and I am getting the following errors:

An unexpected error occurred. This could be a temporary problem, or some code is behaving incorrectly. If this problem persists, please email this page to paul.rochon@securefact.com with details of what you were doing at the time this message appeared.

http://x.y.z.t/bugzilla/createaccount.cgi?login=ArchiveMXL%40securefact.com&token=**********-Tbtp5_RY8109n3xyH-6zF7mf9wjfl9HhjIrlrI1jcV0
There was an error sending mail from 'Bugzilla@securefact.com' to 'ArchiveMXL@securefact.com': error when closing pipe to /usr/lib/sendmail: Temp failure (EX_TEMPFAIL)

Traceback:

 at Bugzilla/Mailer.pm line 174

 Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/Token.pm line 76

 Bugzilla::Token::issue_new_user_account_token(...) called at Bugzilla/User.pm line 2039

 Bugzilla::User::check_and_send_account_creation_confirmation(...) called at /var/www/html/bugzilla/createaccount.cgi line 37

I am trying to use postfix as I was told it is easier to install. If I need to setup sendmail? Is it possible to get some help with the configuration as well.

posted Jun 4, 2013 by anonymous

Share this question
Facebook Share Button Twitter Share Button LinkedIn Share Button

2 Answers

+1 vote

I have Figured out how to fix:

 GD: /usr/bin/perl install-module.pl GD
 Chart: /usr/bin/perl install-module.pl Chart::Lines
 Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
 GDTextUtil: /usr/bin/perl install-module.pl GD::Text
 GDGraph: /usr/bin/perl install-module.pl GD::Graph

I installed sudo yum install gd-devel first then ran the installers. The above 5 are fixed

I have done further research with regards to Net::SMTP::SSL - It seems I have access to RedHat V6 that has Perl:

Installed Packages
Name : perl
Arch : x86_64
Epoch : 4
Version : 5.10.1

Is this what is effecting the install of the Net::SMTP::SSL module?

answer Jun 6, 2013 by anonymous
0 votes

As it seems you have an own mail serve,r the easiest solution could be configuring SMTP directly instead of sendmail or else.

answer Jun 4, 2013 by anonymous
Similar Questions
+1 vote

I want to send a mail to each user giving a list of open issues on that day. Can you please help with configuring the same

0 votes

I did a backup of a Bugzilla database which I didn't have admin access. I did a full export in XML, resulting in one xml file per bug including private bug I didn't have access. The bugzilla install was 3.6.4

Now I want to reimport all these bugs in my own install which runs on 4.4.

Here are issues I have:
- All bugs needs an exporter="" do I have to amend all my bugs ?
- Importxml is unable to recreate component/products by itself, does it means I have to recreate all these by hand ?
- Bug order is messed up (Is it possible to keep same bug order, importxml doesn't seems to handle bug error="NotPermited"

For the story, I did a backup of Songbird Bugzilla last wednesday without knowing they will shut down, on Friday they announced they will shutdown and the Bugzilla access seems to be gone.

0 votes

Is there a way to ban a email id from reporting a bug on a particular product. ?

+2 votes

Does someone know how to setup the email_in.pl on a windows machine? I have only come across instructions for a Linux box which require you to use procmail. I haven't been able to find a procmail equivalent for windows.

Please suggest steps on could take to set this up on Windows.

...